Terms & Conditions
Nothing in these pages is intended to, or should be construed as implying
authorisation pursuant to the claims management regulations as
set out in the compensation act 2006
Debt-collection-uk is the trading name of The Small Claims and insolvency
advisory service ltd.
It
is agreed that: 1. Once any debt has been received, remuneration
is
due: where settlement is effected by payment to DCUK or directly with
the client by acceptance of money or otherwise, or where the client
directs DCUK to hold, suspend or discontinue action without
reasonable explanation or where settlement is effected in any manner
whatsoever or when judgment is awarded. Debts referred where judgment
has already been obtained will be regarded as being resolved when, in
addition to the terms above, a charge is secured against any asset or
when an attachment of earnings order has been obtained. "Resolve" is
agreed to include accounts referred where DCUK is instructed to
suspend or hold action and in the case of Volume Debt Recovery where the
debt is disputed or through the course of this service it is discovered
that the debt was not valid or incorrect in any way. Individual Debt
Collection Terms & Commissions will apply to Volume Debts if they are
referred to litigation.
2. DCUK is employed as the customer's agent working on behalf of the
customer and any accounts referred to DCUK for action must be true
and valid and DCUK is not liable for any loss or damage which may be
suffered as a consequence of the service provided in good faith.
3. The client shall immediately notify DCUK of any monies, offers or
correspondence received directly from the debtor.
3(a)
The Client shall not recieve any refund for our letter only
service
when and where the notice of intended county
court action is
returned as undelivered
4. Any information supplied is to be treated as indicative
only and the
client agrees that information supplied in respect
of any Credit
Reference, Trace Status Enquiry, Company Report etc. is supplied
in the
strictest of confidence, for the clients eyes only, and the
client
agrees not to divulge any information or thereof to any third
party or
parties. All correspondence including conversations are agreed
to be
strictly confidential and shall not be repeated to any outside
source.
5. Disbursements i.e. Court Fees, Tracing fees, Travelling
Expenses etc.
are the responsibility of the client. Where DCUK is instructed
to
carry out extra work such as liasing with solicitors, outside
agency,
producing written reports, acting solely as a witness etc,
this work may be
chargeable at £60 per hour or any quarter part.
6. DCUK credit terms are 14 days from date of invoice and
the client
agrees to pay interest of 5% per month in respect of fees
still
outstanding 14 days from date of invoice unless extended
credit terms
have been agreed in writing. It is agreed that DCUK may debit
its
fees before crediting the client where the debtor makes payment
directly
to DCUK.
7. Additional or further accounts referred for action are
agreed to be
subject to these Terms and Conditions.
8. Documents sent or passed to DCUK are agreed to be transported
at
the senders own risk and only COPIES of relevant documents
should, if
necessary, be passed for action. DCUK does not accept responsibility
for any documents or other in any way whatsoever received
from any
source. DCUK reserves the right to dispose of or destroy
documents
still in its possession three months from date of receipt.
9. In the event of DCUK advancing monies in respect of payments
received by cheque or other which subsequently are returned
unpaid by
the bank or other organisation the client agrees to reimburse
DCUK
immediately and if this is not done the client agrees to
pay all
expenses with regard to recovering these monies through the
courts etc.
The client also agrees that interest of 5% a month will be
charged on
these monies until repaid in full.
10. This or any other contract that exists between DCUK and
the
client is agreed to be governed by English Law and no other.
It is
agreed that any dispute or grievance between DCUK and the
client
shall be settled by arbitration either in The bristol County
Court or by
the Arbitration Service Offices in London SW1. Any judgment
obtained
may be publicly displayed and publicised on the internet.
11. Witness court attendance by DCUK or referred litigators or thier agents
is subject to court location and availability.
12. Business Forms ordered such as Personal Guarantee, Retention of
Title, Credit Application Form etc are supplied free of charge for
illustrative/information purposes only and any charge made is an
administration fee. No liability is accepted for these forms whatsoever,
for accuracy, performance, effectiveness or othe matter..
13. Unless prior agreement in writing is obtained no variations of any
DCUK Terms or Conditions will be accepted.
14. Guaranteed Results apply to Volume Debt Recovery Credits Purchase
for the service up to the litigation stage only. Any debt that
DCUK fails to recovery or resolve as stated in (1) above, will be
credited on the further purchase of Credits. Volume Debt Recovery
Credits are defined as being two letters & phone calls unless otherwise
stated and normal debt recovery rates and Terms apply to debts
referred for Litigation.
01/2008
